After Sales

At AirPro, the quality of our after sales service is just as important to us as the quality of our products.

If you choose an AirPro product, you will be able to rely upon it to provide you with many years of loyal service.

 

At AirPro, the quality of our after sales service is just as important to us as the quality of our products.

While our products may be operating in the most severe conditions from oil platforms in the North Sea to desert conditions in the Middle East, the facts remain that their performance and durability are unsurpassed. Years of experience in design and manufacture sees to that.

 

However, in the event of a problem, you can feel secure in the knowledge that help from the AirPro after-sales team is here and readily available.

 

To start, AirPro will guide you to the best solution to meet your company’s requirements and will continue with support for integrating the system into your business’ processes. We will then provide after sales services adapted to your specific needs.

Examples of AirPro after sales services include:

 

Technical Maintenance

  • Preventative Maintenance scheduled for agreed intervals, ensuring uninterrupted service, no downtime.
  • Repair Service on all gas generator manufactures, on either a scheduled or on an as needed basis.
  • Calibration and servicing of all gas sensors.
  • Modifications and upgrades. Systems can be traded in for larger units or can be extended where modular construction units have been used.

 

Spare Parts

  • AirPro stocks and provides spare parts for the equipment it supplies.

 

Technological Consulting

  • Audits for the performance and optimisation of existing AirPro equipment.
  • Technological training for AirPro equipment end users.
  • Appraisals of clients’ existing supply methods in relation to competing technologies, including economic and service performance.

 

Service Contracts

In addition AirPro can also provide a SLA (Service Level Agreement) which consists of a made-to-measure package of services. Many of our customers already rely on our maintenance/service contracts as they can then plan maintenance periods and costs, reduce service costs and thus optimise their investments.